I was so disappointed with ghds

My first ever review!!!!! I was so disappointed with this ghds; I wanted to write a review.
My old IV ghd's died after 5 faithful years of use and loyalty. I knew I would buy another set of ghds but wanted to treat myself to one of the many designs/colours on the market now. Before buying a replacement pair, I read the reviews on this item. I was a bit put off by the reviews that said the straighteners didn't meet but because I liked how these ones were presented/packaged, I decided to give them a try anyway. Unfortunately, the bad reviews were right. These straighteners are a huge disappointment. I loved the idea, the packaging and how it looked. I have no complaints about that. BUT the straighteners don't meet properly. There is a gap of a few millimetres between the plates. They only meet at the tip! I tried using them anyway, just in case it didn't make a difference on the performance and end result. Well, it did make a difference. They pulled at my hairs at the only part the plates met, at the tip. They didn't straighten my hair properly at all. They seemed to glide over my hair without ironing it to straighten it. I had to take thick sections of hair in order to get the straighteners to straighten it properly. If you are new to ghds and haven't used them before, you might think it's how they are supposed to work. It isn't! :-(